Do you want your entire team or conference to understand the power of Radically Reliable Retail? You can book me to speak. Below are a few of my prepared presentations which can all be tailored to your audience, or I will build a custom presentation to suit your needs.
Want to get your team to execute consistently and reliably? It requires effective management. Effective management comes from the successful use of the “Three Fs” – Focus, Follow-up, and Feedback. This talk combines personal experience stories with practical actions to improve managerial effectiveness.
Too often, managers blame their teams for inconsistent execution and results. This talk not only puts the onus on managers to create the right environment for team execution, but it also provides specific and tangible tools to make it happen.
A deep dive into Action Item Management, a system that gives managers the tools to drive clarity, accountability, and follow-through across any size business or team. The talk focuses on the various types of organizational objectives, the actions that align with these objectives, and effective techniques for prioritizing team activities.
Discussion covers the Actions-Results Equation, a fundamental concept that defines the relationship between actions, external influences, and results. The talk includes an introduction to a 9-step guide to the job of being a manager.
Throughout my decades in retail management, I developed several methods to organize and streamline processes, maximizing results. Each of my workshops teaches managers how to effectively achieve your business’s core objectives.
Learn the deceptively effective “Actions + External Influences = Results” equation and its practical impact on
team performance. Explore the 9 key steps of a manager’s role through real and hypothetical challenges.
This hands-on workshop focuses on hiring for fit, not just skill. Identify core characteristics that align with company culture and create interview questions that reveal them.
Through a clever “snowflake” challenge and collaborative exercises, participants learn the value of clear, two-way communication and how to transform vague goals into SMART ones.
Define, prioritize, and structure the standards that matter most. Use the pyramid model to shape team culture and guide execution with clarity and purpose.
Learn how to translate standards into repeatable routines. Design processes that overcome external challenges and lead to reliable execution.
Break down complex projects using a simple, structured planning method. Move from confusion to clarity with a customized project plan for your team.
Master the art of task triage. Use a manager-friendly version of the Eisenhower Matrix to prioritize daily tasks
and complete the most important ones first.
Learn to protect and schedule time for real management, not just admin work. Create a customized real management calendar to enhance team effectiveness.