Speaking

Engagements

Do you want your entire team or conference to understand the power of Radically Reliable Retail? You can book me to speak. Below are a few of my prepared presentations which can all be tailored to your audience, or I will build a custom presentation to suit your needs.

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Using the F Words to
Achieve Fantastic Execution

Want to get your team to execute consistently and reliably? It requires effective management. Effective management comes from the successful use of the “Three Fs” – Focus, Follow-up, and Feedback. This talk combines personal experience stories with practical actions to improve managerial effectiveness.

Start at the Start: Establishing the Right Environment for Sustainable Team Execution

Too often, managers blame their teams for inconsistent execution and results. This talk not only puts the onus on managers to create the right environment for team execution, but it also provides specific and tangible tools to make it happen.

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The A.I.M. Framework: Turning
Managers into Execution Machines

A deep dive into Action Item Management, a system that gives managers the tools to drive clarity, accountability, and follow-through across any size business or team. The talk focuses on the various types of organizational objectives, the actions that align with these objectives, and effective techniques for prioritizing team activities.

Management is not Rocket Science: The “Math” Behind Achieving Reliable Results

Discussion covers the Actions-Results Equation, a fundamental concept that defines the relationship between actions, external influences, and results. The talk includes an introduction to a 9-step guide to the job of being a manager.

Workshops for

Retail Success

Throughout my decades in retail management, I developed several methods to organize and streamline processes, maximizing results. Each of my workshops teaches managers how to effectively achieve your business’s core objectives.

WORKSHOP 1

How a Manager Impacts
Actions and Actions Impact Results

Learn the deceptively effective “Actions + External Influences = Results” equation and its practical impact on
team performance. Explore the 9 key steps of a manager’s role through real and hypothetical challenges.

Key Takeaways:
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Understand how to focus on the "Circle of Influence"
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Your own ready-to-implement action plan for a real work challenge
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A replicable process for future creation of action plans
WORKSHOP 2

How to Build the Right Team

This hands-on workshop focuses on hiring for fit, not just skill. Identify core characteristics that align with company culture and create interview questions that reveal them.

Key Takeaways:
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Learn how to hire for cultural alignment and role success
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Develop a list of must-have traits for key roles
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Create a practical interview guide tailored to your needs
WORKSHOP 3

How to Set
Goals with Intention

Through a clever “snowflake” challenge and collaborative exercises, participants learn the value of clear, two-way communication and how to transform vague goals into SMART ones.

Key Takeaways:
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Improve goal clarity and accountability
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Turn real work objectives into actionable SMART goals
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Enhance your communication when giving direction
WORKSHOP 4

Creating Your Management Pyramid of Standards

Define, prioritize, and structure the standards that matter most. Use the pyramid model to shape team culture and guide execution with clarity and purpose.

Key Takeaways:
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A custom-built pyramid of prioritized standards for your team
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Create a plan to reinforce and maintain those standards daily
WORKSHOP 5

How to Create Effective
Routines for the Team

Learn how to translate standards into repeatable routines. Design processes that overcome external challenges and lead to reliable execution.

Key Takeaways:
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Identify root causes of inconsistency
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Build a team routine that drives reliable performance
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Learn how to turn routines into team habits
WORKSHOP 6

Developing an
Effective Project Plan

Break down complex projects using a simple, structured planning method. Move from confusion to clarity with a customized project plan for your team.

Key Takeaways:
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Learn a repeatable method for project planning
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Walk away with a plan for a real work project
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Understand the manager’s role in project success
WORKSHOP 7

Prioritizing Team Action
To Maximize Effectiveness

Master the art of task triage. Use a manager-friendly version of the Eisenhower Matrix to prioritize daily tasks
and complete the most important ones first.

Key Takeaways:
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Learn how to filter urgency from importance
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Use a prioritization tool tailored for frontline leaders
WORKSHOP 8

Time Management
of Management Time

Learn to protect and schedule time for real management, not just admin work. Create a customized real management calendar to enhance team effectiveness.

Key Takeaways:
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Create a schedule that prioritizes management activities
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Learn how to drive team results by owning your calendar

Take Your First Step Towards Radically Reliable Retail!